Liberty Assured Privacy Notice
Liberty Assured Limited (jointly referred to in this document as ‘Liberty Assured’ or ‘the Company’, or ‘We’) is a Licensed Financial Institution that is led by experienced Individuals with a passion to bridge the divide in every economic sphere. We seek to bring Financial Liberty and Freedom by filling the void within the business sector ranging from Nano-Micro businesses to MSME and personal finances. Our focus is to bridge financial gaps and inclusion. Customer growth and Satisfaction is our Success Story. We are positioned to offer a wide range of financial solutions reaching out through direct physical lending and digital solutions both in the private sector, public sector and to the small and micro enterprise sector
“Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
We will then collect the following information from you:
Information from your device
Whenever you use our website we collect the following information: Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your log-in information, the browser type and version, the time-zone setting, the operating system and platform, the type of device you use, a unique device identifier (for example, your device's IMEI number, the MAC address of the device's wireless network interface, or the mobile phone number used by the device), mobile network information, your mobile operating system, the type of mobile browser you use and so on.
We process personal information by referring to the supplementary privacy notices for particular services.
When you access Liberty Assured, our server automatically records information that your browser sends whenever you visit a website.
When you send email or other communications to Liberty Assured, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. Retention of data shall be in line with the NDPR retention policy.
Liberty Assured collects your personal data in order to provide you with the required loan service. When you sign up for any of the loan products (on line or other service that requires registration, personal information such as your name, email address and account password are required. We use the information you submit under your account to provide you customer centric service. We are committed to ensuring that the information we collect are used appropriately for the purpose they were collected, and does not constitute an invasion of your privacy.
In terms of being contacted for marketing purposes Liberty Assured shall contact you for additional consent.
We will use your personal information based on some legal basis (a valid legal reason).
Our legal basis will be one of the following:
Keeping to our contracts and agreements with you We need certain personal information to provide our services and cannot provide them without this information.
Legal obligations In some cases, we have a legal responsibility to collect and store your personal information
Legitimate interests We sometimes collect and use your personal information, or share it with other organisations, because we or they have a legitimate reason to have it and this is reasonable when balanced against your right to privacy.
Consent Where you've agreed to us collecting your information, for example by using the website to apply for a loan or when you have ticked a box to indicate you are happy for us to use your personal information in a certain way.
You can decide not to disclose any of your information to us but keep in mind that some information may be needed to register with us or take advantage of some features of our products or services. You have the right to ask us not to process your personal data for marketing purposes and to withdraw your consent at any time. Please note that the withdrawal of your consent will not affect the lawful processing of data which we have obtained based on your previous consent. We will usually inform you (before collecting your data) if we intend to use your data for the aforementioned purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also opt-out of receiving certain promotional or marketing communications from us at any time by using the unsubscribe link in the emails communications we send, or by filling out any request form we set in place. Please note that if you have an account with us and you opt out of receiving promotional and marketing related communications from us, we may continue to send you non-promotional communications, e.g. service-related emails.
In case you like to access, review, update, rectify, and delete any Personal Information we hold about you, or exercise any other data subject right available to you under the EU General Data Protection Regulation (GDPR), including the right to request a copy of standard contractual clauses, you can send us an email to Support, e.g. email@example.com. Our privacy team will inspect your request and revert back as soon as possible. Please note that we may still use any Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements. We also want you to know that you have a right to lodge a complaint with a supervisory authority (e.g. Nigeria Data Protection Bureau (NDPB)) should you feel unsatisfied with our treatment of your Personal Information.
Your personal information shall only be shared with other companies or individuals in the following limited circumstances:
Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate, in order to enable us to use the information in accordance with this policy. Any such information transferred to other countries shall be in compliance with the Act and the Regulations of NDPR.
We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary, but we depend on our users to update or correct their personal information whenever necessary. Liberty Assured is required to retain information it collects from you in accordance with the law, such as, information needed for audit purposes, personal data, work related data. How long certain kind of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs
Liberty Assured on your request, can confirm what information we hold about you and how it is processed. If Liberty Assured holds personal data about you, you can request the following information:
You can also refer to our contact address at:
Liberty Assured Limited,
27, Alara Street, Sabo, Yaba, Lagos State,
Nigeria. 01-277 0331; 01-2275065
To contact our Data Protection Officer, kindly address your request to “The Data Protection Officer” at 27, Alara Street, Sabo, Yaba, Lagos State, Nigeria or send an email to the DPO, e.g. firstname.lastname@example.org